The Refund I Didn’t Know I Deserved


refund, surprise money, extra money

Author’s Note: Sometimes I like to lighten it up a little here at The Dude, and today is one of those days. Here’s a story about a little surprise I got in the mail last week. Enjoy!

I assumed the letter from Target Optometry was one of those gentle reminders that it was time for our yearly eye exam. But when I opened it, I found a check along with this note:

I am reaching out to you due to a programming error, which resulted in an error in the price you were charged on your eyewear purchase in regards to your premium Anti-Reflective lenses. I regret this error and sincerely apologize for the inconvenience. New procedures are in place to prevent this type of error from happening in the future.

I cocked my head, and wrinkled my face as I thought about when we purchased glasses from Target. It wasn’t this year because we purposefully went somewhere else as we were not happy with the exam at Target. I dug out my receipts and confirmed that we purchased the glasses in March of 2014, over 17 months ago.

I unfolded the letter again to find out how much they had overcharged my wife’s sunglasses. I remember that they were quite expensive, so I was hoping it was sizable. I groaned a little, and then laughed as I read the digits: $12.24.

I can’t imagine what would have prompted Target to review how the prices were calculated for sunglasses. The words “programming error” seems to suggest that maybe they found a code problem in their software, and thus were able to determine what kind of transactions would have been affected, found the errors and the amounts, and issued the refund checks.

I don’t envy the person that had the job of analyzing all those transactions. Not even a little bit.

I was a little disappointed that my refund wasn’t larger, but twelve bucks is twelve bucks. I give Target a lot of respect for refunding me a fairly small amount for a purchase made almost a year and a half ago.


Image courtesy of stockimages at

Have you ever received a surprise refund in the mail from a purchase made a long time ago? How long had it been since the purchase?

Brought to you courtesy of Brock

Feeling Clever? Join our newsletter!

Subscribe to get the latest from "Clever Dude."

Powered by ConvertKit

About the author

Brock Kernin

Leave a Comment