Image courtesy of warradmu at FreeDigitalPhotos.net
I sat on the couch inside an Olive Garden watching the To Go Server work. I was surprised to discover that there was a person dedicated to handling To Go orders. I always thought that everyone kind of pitched in to deal with them. I was definitely impressed at the pace at which she worked. After a few moments, she called my name to come to the register and pay for my bill. Staring at the copy of the receipt I was about to sign, I noticed the line dedicated to fill in a tip value.
I filled in an amount that equaled a 12% tip.
As I was signing the form, she mentioned that they were still working on a few items from my order, and that it would be a few more minutes. When I looked up at her, I could tell by the look on her face she expected me to be unhappy with that news. Instead, I simply smiled and said, â€œNo problem.â€
I watched her work feverishly as she put together several orders at once. She filled bags with breadsticks, made salads, retrieved things from the kitchen, answered the phone taking more orders, and put orders into bags. She constantly wore a look of exasperation, except for when she had to talk to customers. When she did, her voice was polite and her eyes sparkled.
When my order was complete, she called my name again and handed me a large bag containing my order. She apologized for the delay, I looked her right in the eyes and thanked her for her help, and wished her a good night.
That young lady was working extremely hard. She wasn’t a server in the dining room, but she was a server. She was taking orders, filling orders, and delivering the food to customers just the same as the dining room servers. Does that warrant a tip?
Honestly, I wish I had left her a larger tip.
I know I’ve written about this subject before, but I wanted to circle back around and share this story. It’s a great example of how discussion of a subject can help change a person’s perspective. When I wrote my first post I thought the tip line on the receipt was simply there because it was a common form for any purchase. I honestly questioned whether tipping for take out was expected. Through researching the post, and the discussion that followed in the comments section, I learned something. Watching the young lady work the To Go station at Olive Garden brought it firmly into focus.
Has a blog post on CleverDude, or any other personal finance blog changed your perspective on some subject? Have you ever noticed how hard the To Go servers work?
Brought to you courtesy of Brock
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