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What Would You Do?

tipping etiquette, how to tip, how would you tip

Behavior

Tipping Adventures Double Header: Carpet Cleaner and Furniture Delivery

May 20, 2016
By Brock Kernin
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Does it seem to anyone else that tip jars are showing up in more and more places these days? While I generally have no problem giving a tip to someone working in the service industry for a job well done, it seems harder and harder to determine when … [Read more...] about Tipping Adventures Double Header: Carpet Cleaner and Furniture Delivery

grill problems, customer service, customer service problems

What Would You Do?

My New Grill, and Why Is Customer Service So Hard?

May 7, 2014
By Brock Kernin
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I recently wrote a post diving into the question, “Is the customer always right?” Many of the comments revolved around how businesses will generally do what it takes (within reason) to make the customer happy with hopes of gaining returning … [Read more...] about My New Grill, and Why Is Customer Service So Hard?

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